FAQ

Q: What's the difference between Capture One Pro, All in One and Studio?

Pro : Access to our desktop software (Mac or Windows). Available as a subscription or perpetual license. It's ideal for individual photographers who need powerful editing tools. All in One : This includes everything in Pro, plus access to our mobile app (iOS), unlimited use of Live for collaboration, and priority support. It is only available as a subscription. Studio : This product is designed for professional studios and advanced workflows. It includes every All in One feature, plus specialized tools for high-volume, collaborative environments, such as advanced workflow optimizations. For more details, visit our Pricing page .

Question 1

What's the difference between Capture One Pro, All in One and Studio?

Accepted Answer

Pro: Access to our desktop software (Mac or Windows). Available as a subscription or perpetual license. It's ideal for individual photographers who need powerful editing tools.
All in One: This includes everything in Pro, plus access to our mobile app (iOS), unlimited use of Live for collaboration, and priority support. It is only available as a subscription.
Studio: This product is designed for professional studios and advanced workflows. It includes every All in One feature, plus specialized tools for high-volume, collaborative environments, such as advanced workflow optimizations.

For more details, visit our Pricing page.

Question 2

What is the difference between Studio for Teams and Studio for Enterprise?

Accepted Answer

Studio for Enterprise contains all the exclusive Studio features and an admin management interface to manage team members access to the software. Enterprise also includes additional services like barcode scanning, personalized training, and priority support.

Question 3

Can I synchronize customizations like Styles, Keyboard Shortcuts, etc. across workstations?

Accepted Answer

Synchronization of customizations is currently possible only in Single-User products.

We understand the value of this feature for multi-user environments, so we will continue to work towards a solution for Studio for Teams and Studio for Enterprise.

Question 4

How do you get in contact with tech support?

Accepted Answer

If you need help, just head over to our Support site and fill out the form.

By the way, you'll get prioritized support if you're using All in One, Studio, or Studio for Teams. Studio for Enterprise customers can even arrange dedicated 1:1 tech support sessions.

Question 5

What is the direction Capture One is taking?

Accepted Answer

We’re all about empowering photographers and everyone involved in bringing great photography to life. From capturing and editing to processing and collaboration, we’ve built a high-performance tool for speed, reliability, and exceptional image quality—perfect for the most demanding workflows.

Whether you’re a professional photographer, an aspiring creative, a digitech, or an assistant, we’re here to support your craft. Together, we’re shaping the future of photography.

We focus on delivering superior image quality, seamless tethering, efficient workflows, and powerful editing and collaboration tools. While we remain dedicated to professionals, studios, and digitechs, we’re also excited to connect with emerging photographers as they develop their craft.

Next up – we’re exploring exciting new tools to improve portrait workflows.

Question 6

I’m having trouble with my tethering cables—what alternatives would you recommend?

Accepted Answer

If your current cables aren’t meeting your needs, there are several other providers worth exploring:

Area51
CobraTether
DigiBoutique
Lvna
NineVolt

Each offers a range of options that might suit your workflow better.

Question 7

What’s that? (Elgato Stream Deck)

Accepted Answer

A customizable keypad that lets you perform actions on your computer with just a button press. You can assign each button a specific task, like launching apps, pressing multiple keys at once, or running a series of actions.

You also can add custom images to each button and even create folders to organize unlimited macros. It’s like a shortcut hub for your workflow.

Question 8

Can you build better integration points to my-corporate-PIM/ShotFlow/Creative Force/LetsFlo/SpinMe/Pixelz?

Accepted Answer

We’re engaging with leading companies in this space to explore potential collaborations and solutions we can build together. However, the market for PIMs and DAMs is highly fragmented, with many systems being tailor-made, which presents unique challenges.

We’re committed to finding the best path forward for our users.

Question 9

Why doesn’t Capture One offer better support for having Sessions/Catalogs on network folders?

Accepted Answer

Our software's interaction with your operating file system is highly optimized for speed and reliability. Adding support for network drives introduces additional complexity that can impact performance and stability.

We understand the importance of this workflow for many users, and we continuously evaluate and consider it as we develop the software.

Question 10

What's the most unknown tools and features?

Accepted Answer

Live for Studio: Learn about Live for Studio
Client Multi-Viewer: Discover Client Viewers for Studio
Live: Quick Start Guide for Capture One Live
Focus Tool: Explore the Focus Tool with AI Snap to Eye
AI Crop: Learn about AI Crop for Pro and Studio
Assisted Masking: Learn about AI Masking
Next Capture Adjustments: How to Add Adjustments Automatically While Capturing
Export to EIP/Pack as EIP: How to Import and Export EIPs
Cull Tool: Learn about Culling Images
Import Tool: How to Import Images into a Catalog
Edit Keyboard Shortcuts: How to Edit Keyboard Shortcuts
Speed Edit: Discover Speed Edit

Question 11

Can I scan a QR code with my camera in Capture One?

Accepted Answer

Not yet, but we’d love to hear your suggestions.

You can share your feature requests directly through this form: Submit a Request.

Question 12

Why is your software more expensive than other photo editing options?

Accepted Answer

Our tools are crafted with the needs of professional photographers in mind, offering a level of precision and performance that's hard to match. Our rock-solid tethering, advanced editing capabilities, color accuracy, and exceptional image quality are all designed to handle even the most demanding workflows with speed and reliability.

When you choose our software, you're not just getting a product—you're getting a solution that grows with you. We're continually improving with the input from pro photographers, creatives, and industry experts alike. We're introducing innovative features and providing expert assistance to help you create your best imagery. We see it as more than software—we see it as a commitment to improving photography.

Question 13

What products can I buy from Capture One that is intended for company usage?

Accepted Answer

Studio for Teams and Studio for Enterprise.

They are tailored to fit different needs.

Want to find the perfect match for you? Contact our sales team—we’re happy to help.

Question 14

How many seats are there on Studio SU vs. Studio for Teams/Enterprise? What is the logic for this?

Accepted Answer

Studio (Single User) works like other Single User plans, allowing one person to install the software on multiple computers, as long as it's for their personal use.

It's a bit different for Teams and Enterprise plans. These plans are based on the number of users, not activations. We assume one user typically works on one computer, so each user requires a license. This setup is designed for shared environments to keep things simple and fair.

Question 15

What are some of the most obvious eCom/Enterprise customer use cases for Match Look?

Accepted Answer

Match Look can help get towards the desired look faster if you have one or multiple references.

If you're shooting on a uniform background, Match Look can produce slightly inconsistent outcomes in terms of exposure and white balance across batches. If the shooting environment and lighting is controlled, it's better to get a starting point using Match Look and then copying the results to the rest of the shoot. Or saving a Style.

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